AI-Driven Cybercrime Is Reshaping Risk for SMBs

Picture of Tracy Rock

Tracy Rock

Director of Marketing @ Invenio IT

Published

AI robot illustration symbolizing artificial intelligence–driven cyber threats, disruption, and emerging risks for modern businesses.

We’re seeing artificial intelligence change the way businesses operate — and, just as importantly, the way cybercriminals attack. Today’s threats aren’t slow or obvious. They’re automated, highly convincing, and built to exploit both technology and human decision-making.

When we talk with small and mid-sized organizations, we hear a common assumption: “We’re not a big enough target.” Unfortunately, that’s no longer true. Many SMBs are relying on tools and processes that were designed for a very different threat landscape, while attackers are using AI to move faster and at far greater scale.

Data from the FBI’s Internet Crime Complaint Center (IC3) confirms what we see in the field — cybercrime losses continue to rise each year, driven largely by phishing, business email compromise, and ransomware.

🛡️ Block Ransomware Before It Spreads

Traditional antivirus isn’t enough. Datto EDR uses advanced AI-driven detection to stop cyberattacks at the endpoint, before they take down your business.

 

How AI Has Changed the Cyber Threat Landscape

From our perspective, AI has shifted cybercrime from a technical challenge to a business-wide risk. It has lowered the barrier to entry for attackers and dramatically increased the effectiveness of social engineering.

 

AI-Powered Impersonation Attacks

We no longer see generic phishing emails riddled with mistakes. Instead, we encounter messages that mirror real communication styles, reference actual vendors or projects, and blend seamlessly into day-to-day workflows.

In some cases, attackers go further — standing up cloned login portals or look-alike websites that are nearly indistinguishable from the real thing. Even well-trained teams can be caught off guard when everything appears legitimate.

 

Voice and Video Manipulation

We’ve also seen a sharp rise in fraud attempts involving AI-generated voice and video. These attacks work because they exploit trust rather than technical vulnerabilities.

When an employee believes they’re hearing a familiar executive voice or speaking with a known partner, normal verification steps often fall away. The result is fast decision-making under pressure — exactly what attackers are counting on.

 

Ransomware at Scale

AI has changed ransomware as well. What used to require skilled operators can now be launched through automated platforms.

Attackers can:

  • Scan for weaknesses at scale
  • Tailor attacks to specific industries
  • Time incidents for maximum disruption

The Verizon Data Breach Investigations Report (DBIR) consistently shows ransomware and social engineering among the most common causes of business-impacting breaches — particularly for SMBs.

 

Why Small and Mid-Sized Businesses Are Hit Hardest

From what we observe, SMBs aren’t targeted because they’re careless — they’re targeted because they’re constrained.

Limited security staff, competing priorities, and tight budgets often mean:

  • Fewer formal response plans
  • Less frequent testing
  • Greater reliance on third-party platforms

We also see how interconnected SMBs are with vendors, SaaS providers, and service partners. A failure or compromise outside the core business can quickly ripple inward, disrupting operations with little warning.

 

Why Security Controls Alone Don’t Determine Outcomes

We’re often asked, “Isn’t good cybersecurity enough?” The reality is that no defensive strategy is flawless. Incidents still happen — even in well-protected environments.

What makes the biggest difference is what happens after something goes wrong.

Many organizations have backups, but they haven’t:

  • Tested them under real-world conditions
  • Documented recovery workflows
  • Defined who owns decisions during an incident

Without those pieces in place, recovery becomes slower, riskier, and more stressful than it needs to be.

That’s why we emphasize business continuity and disaster recovery (BCDR) as a complement to cybersecurity — not a separate conversation.

Using AI Responsibly — and Defensively

We don’t view AI as a threat on its own. Used thoughtfully, it can improve visibility, automate detection, and reduce response times. The risk comes from adopting AI tools without governance or oversight.

At Invenio IT, we focus on helping organizations apply AI in ways that strengthen security rather than undermine it.

Safe AI Adoption

We work with teams to introduce AI tools into workflows without creating new exposure around data handling, access controls, or compliance.

Ongoing Threat Monitoring

Our team keeps watch for emerging threats — including those driven by AI — so issues are identified early, before they escalate into operational disruptions.

Policies and People

Technology can only go so far. We help organizations establish clear guidelines for AI usage and train employees to recognize high-risk scenarios, because awareness remains one of the most effective defenses.

Third-Party Risk Awareness

We regularly see incidents originate with vendors rather than internal systems. Reviewing and validating third-party tools helps prevent external dependencies from becoming internal problems.

Together, these layers align security with recoverability — protecting not just data, but the business itself.

Preparing for the Next Phase of Cyber Risk

AI-enabled attacks aren’t a future concern — they’re already shaping today’s incidents. Organizations that rely solely on traditional tools or informal processes are finding themselves exposed in ways they didn’t anticipate.

The organizations that fare best are the ones that:

  • Accept that incidents are inevitable
  • Plan for recovery, not just prevention
  • Regularly validate their assumptions through testing

We believe preparation is the most effective form of risk reduction. Addressing gaps now is far less costly than discovering them during an incident.

If you’re unsure how prepared your organization really is, let’s talk. A focused assessment can help clarify where AI increases risk — and where it can be used to your advantage.

Join 8,725+ readers in the Data Protection Forum

Related Articles