WHAT TO DO WHEN YOU’VE LOST YOUR DATA?
The first step in dealing with data loss is the most critical and will determine if the data is recoverable. Our Data Recovery Services will keep time and money loss to a minimum. Fill out the form below immediately and leave your data loss incident in the hands of trusted experts.
- If you suspect your hard drive or media is damaged
- Do not reboot, shake, dissemble or attempt to clean/dry the damaged media
- Once you have detected a hardware problem, fill out the form below immediately
THE DATA RECOVERY PROCESS
Step 1: Consultation
Once you have detected a hardware problem, fill out the form below immediately.
Information concerning your data loss will be collected and instructions on how to ship your hardware for free will be provided.
Step 2: Evaluation
Once received, a Recovery specialist will:
» Perform a full evaluation to determine the extent of data loss
» Provide you with a comprehensive list of files that can be recovered, the recommended recovery solution and
» Answer any questions regarding the data recovery process that you may have
Step 3: Recovery
Once all of the associated documentation regarding the hardware has been received, our engineers will:
» Perform the data recovery procedure
» Save the recovered data to an external USB hard drive
Step 4: Return
Upon completion of the recovery, our engineers will:
» Return the original hardware and recovered data to you
» Serve as a resource to answer any post recovery questions you may have