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Datto vs. Axcient: Important Considerations as we look toward 2025

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Dale Shulmistra

Data Protection Specialist @ Invenio IT

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Datto vs. Axcient

How Does Datto Stack Up Against Axcient and Other Disaster Recovery Solutions?

Our earlier BCDR Faceoff post provided an overview of how Datto compares to the major business continuity solutions providers, including Veeam, Intronis, Axcient, Unitrends, StorageCraft and file sync and share (FSS) providers like Dropbox, OneDrive and Google.

In this post, we take a more granular look at the Datto vs. Axcient matchup to identify which solution is best for today’s organizations, based on our first-hand evaluations at Invenio IT and the recovery outcomes experienced by our clients.

The Importance of Deploying the Right BCDR

Cyberattacks, human errors, hardware failures and natural disasters are the ever-present realities of doing business. The nature of these vulnerabilities is ever-changing, particularly in the context of the continuously evolving cyber threat environment and the current rapid migration of computing resources to the cloud.

Investments in BCDR solutions enable companies to minimize downtime and limit the impact on business operations and the bottom line resulting from these inevitable events. In assessing BCDR options, organizations need to consider a range of factors in making their selections, including:

  • Will the products and services provide protection against these events not only today but also into the future under evolving threat conditions?
  • Does the vendor offer an integrated line of solutions that address the complete range of backup and business continuity situations and a variety of recovery methods attuned to event circumstances?
  • Does the vendor offer a flexible approach to deploying solutions that apply to my circumstances rather than fixed solutions?

Evaluating Datto vs. Axcient: What to Consider

To answer these questions in the context of evaluating Axcient vs. Datto, it’s necessary to take a comprehensive look at the two providers across a range of issues such as company history, financial strength, technology portfolio and strategic direction. To this end, this post will assess and compare the two companies across the following parameters:

  • Company capabilities
  • Core business continuity and disaster recovery (BCDR) capabilities
  • Protection offered for cloud workloads like Microsoft Azure
  • Backup programs for SaaS applications such as Microsoft 365 and Google Workspace
  • Scope of data center operations

Finally, we offer some additional considerations related to the value-added services offered by Datto and the customer benefits that result from the combination of Datto’s technology platform with the customer support capabilities of Invenio IT.

Datto vs. Axcient – Company Capabilities

 

Datto Overview

Datto was founded in 2007 and has steadily grown to more than 2,000 employees and over 17,000 MSP partners who directly serve more than 1 million businesses around the world. The company’s sustained growth allowed it to go public in 2020 before being acquired by Kaseya in a $6.2 billion deal in 2022. The company has managed this growth trajectory through a combination of organic growth of existing product lines and a series of targeted acquisitions of companies with complementary technologies. During this time, Datto has successfully integrated six companies into its product portfolio. Datto’s ability to manage this combination of internal growth and acquisition has enabled its customers to continue meeting the rapidly changing technology environment.

In January 2022, Datto took another step in broadening its capabilities with its acquisition of Infocyte, an innovator in Endpoint Detection and Response (EDR) technologies and Managed Detection and Response (MDR) services. Infocyte’s patented technologies continuously collect and correlate data to identify potential threats, which enables a real-time response to escalated cyberthreats to customer endpoints.

Axcient Overview

Axcient, a privately held company, was founded in 2006 and has an estimated 250 employees. In 2017, Axcient merged with Efolder, a provider of file backup, syncing and sharing services. The sync and share solutions are offered under the x360Sync brand name.

How to Compare the Different Products

Datto and Axcient both offer several solutions to fit a diverse array of backup needs, from local backup storage to SaaS protection. In most cases, these offerings are not an “apples-to-apples” comparison. But if you want to compare the capabilities side by side, here are the products to evaluate in each category:

Product Category Datto Axcient
Local Backup Storage SIRIS and ALTO x360Recover or BYOD*
Cloud Replication Datto Cloud Axcient Cloud or BYOC*
Direct to Cloud Backup Endpoint & Service Backup x360Recover D2C
M365 & Google Workspace Backup Datto SaaS Protection x360 Cloud
Microsoft Azure Backup Datto Backup for Microsoft Azure 360Recover D2C for Microsoft Azure

*BYOD = bring your own device; BYOC = bring your own cloud.

Datto vs. Axcient – Core BCDR Offerings

Datto SIRIS Platform

The Datto SIRIS platform is the company’s flagship BCDR solution and features hybrid cloud technology, which stores data locally for the fastest possible recovery and in the Datto Cloud for true business insurance. The SIRIS architecture delivers an all-in-one data protection solution that spans backup to disaster recovery as a service (DRaaS) and is administered from a secure, multi-tenant cloud portal. SIRIS solutions can be deployed with hardened appliances or software-only implementations.

At Invenio IT, we’ve been using Datto to protect our clients’ data and infrastructure for more than a decade. So, we’re well acquainted with the technology and what it can do for SMBs.

Here are some of the key features and capabilities we like:

Inverse Chain Technology

Datto’s Inverse Chain Technology with image-based backups offers an alternative to traditional incremental backup by doing away with the traditional backup chain. It is designed to offer the fastest possible restore times, increase reliability and keep capacity demands in check.

This performance is achieved in the following way:

  • Each time a snapshot-based incremental backup is taken, changes are replicated on a Datto device and to Datto’s cloud.
  • This creates an up-to-date server “image” which is a complete copy of the protected server, including data, OS, applications and settings.
  • Instead of chains of dependent incremental backups, Inverse Chain Technology stores every previous recovery point in an independent, fully constructed state, so there is no rebuild process when reverting to an earlier point in time.

The images captured allow quick full system restores, easy recovery of files and the ability to boot individual backups as virtual machines. As a result, Inverse Chain Technology enables your backups to be performed as often as every 5 minutes, and data can be quickly restored without the need to rebuild the chain.

Inverse Chain was also engineered to keep capacity demands under control. Inverse Chain Technology uses ZFS’s “copy on write” capability, so each unique block of data is saved only once and is referenced by all the restore points that use it. ZFS is an advanced file system that encompasses a file system and volume manager. Also, since each point is completely independent, you can delete older recovery points that are no longer necessary—further reducing capacity demands.

Integrated Security Features

End-to-end encryption protects data in transit and in the cloud and is optional for local backups. Two-factor authentication (2FA) sign-in is mandatory for accessing the Datto Cloud partner portal and the ZFS-based snapshot files cannot be corrupted by ransomware.

SIRIS Ransomware Defense

SIRIS offers several unique, built-in layers of protection against ransomware.

  • Ransomware Detection: As each new backup is created, the Datto SIRIS looks for signs of a potential ransomware infection, such as large volumes of files being modified. The moment files start being encrypted, the system notifies admins. This enables businesses to act faster, at the very beginning of an infection, so they can stop it from spreading and roll back to a clean recovery point.
  • Datto RMM Ransomware Detection: Datto adds an extra layer of protection with Ransomware Detection, which is delivered via its Remote Management and Monitoring (RMM) software. Ransomware Detection delivers effective policy-based patch management to keep clients’ machines secure and has the ability to automatically attempt to terminate the ransomware process and isolate the affected device from the network to reduce the impact of ransomware.
  • Rapid Rollback: Rapid Rollback is a restore option that enables companies to quickly restore data that has been encrypted by ransomware, without needing to reimage the entire machine. Our clients like Rapid Rollback because it identifies and restores only the files that are compromised in an attack. Untouched files do not need to be recovered. As such, the restore process is much faster and easier. Rapid Rollback can also be used for any other incident involving major unwanted changes, such as those caused by a failed OS update or migration.

Screenshot Verification

Datto’s patented technology not only allows you to see if the backed-up system is bootable, but also supplies the ability to verify that applications are accessible. All backups are automatically tested and analyzed for potential issues. Plus, advanced verification options enable admins to customize what should be validated and what constitutes a failed test. (We like this feature because it can greatly reduce false positives.)

Cloud Deletion Defense

Cloud Deletion Defense allows you to regain access to deleted cloud snapshots when an agent is either mistakenly or maliciously deleted. When agents are deleted, the associated cloud snapshots would normally be deleted too. Cloud Deletion Defense provides a window to recover this cloud data and contributes to Datto’s ability to deliver immutable backup, meaning stored data cannot be changed or deleted.

Bare Metal Restore (BMR)

BMR technology allows users to perform bare metal restores to dissimilar hardware over the client’s network reliably and securely. Starting from an imaged USB thumb drive, the user follows an intuitive GUI from selecting machines to automatic partitioning. The process cuts down restore time dramatically while also improving the advanced options for users looking to customize their new machine.

All-in-One BCDR

One of the key advantages of the Datto SIRIS is that it is a fully integrated, all-in-one solution for BCDR. It combines on-site backup, cloud replication, virtualization and disaster recovery into a single, consolidated stack. This delivers stronger reliability and performance compared to competing solutions that require you to configure multiple disparate systems. With Datto, everything is unified. This also makes it easier to deploy and more cost-efficient to manage.

Datto Alto

ALTO provides the same high-performance backup as the SIRIS platform, but via a smaller solution that’s designed specifically for small businesses. Like SIRIS, ALTO is an all-in-one solution that features a local backup device with cloud backups for hybrid protection.

Axcient x360 Platform

Axcient launched the x360 platform in November 2019. Under this rebranding effort, Axcient combined three of its BCDR and backup offers – Replibit, BCR and Fusion – under the x360Recover name. By combining the product lines, Axcient has enabled its channel partners to deliver stronger RPO and security from Replibit Chain-Free and AirGap, faster RTO with BRC Runbooks and Virtual Office, and Direct-to-Cloud tech from Fusion.

In comparing Datto vs. Axcient, we found Datto to have several unique advantages that delivered stronger overall data protection for most organizations. However, Axcient is still a solid BCDR offering that may be a good fit for the needs of certain businesses. The primary capabilities of the x360Recover product are described below.

Chain-Free Backup

Axcient offers a chain-free, image-based backup solution. This service captures server snapshots every few minutes, including its data, operating system, applications and configurations, and replicates those images to the Axcient Cloud. With chain-free, data is stored in a native virtualizable state with a pointer array algorithm. This means that each recovery point is independent. Because duplicated backups are not needed, storage, retention and recovery performance are enhanced.

Direct-to-Cloud (D2C)

Axcient offers solutions without the need for local appliances through its Direct-to-Cloud technology. With Direct-to-Cloud (D2C), backup data is sent straight to the secure Axcient Cloud, enabling near-instant recovery for anything from a single file to an entire system. This approach enables Axcient partners to address multiple business cases – from local endpoint backup to full cloud-based Disaster Recovery – with a single solution.

AutoVerify

AutoVerify provides validation of the recoverability of backups, detecting common problems including bad windows updates or malware causing unbootable systems, incomplete backups and corrupt backups.

AirGap

AirGap saves and protects a snapshot of your data so it can be restored in case of a malicious or accidental deletion. AirGap separates requests to delete data from the mechanics of data deletion and is enabled by default.

Axcient Virtual Office 

Axcient Virtual Office allows the virtualization of one or more systems in the Axcient Cloud to replace impacted production infrastructure temporarily. To adhere to compliance needs, data is encrypted in transit and at rest at Axcient data centers.

Datto vs. Axcient – Azure Workload Protection

The Azure Cloud is not immune to incidents, outages or cyberattacks, so it’s possible that your cloud workloads and Azure-based backups will be unavailable. Under Microsoft’s shared responsibility model, customers are responsible for keeping their Azure data secure, protected and recoverable. The solutions for Azure workload protection of Axcient vs. Datto are described below.

Datto Backup for Microsoft Azure

Datto Backup for Microsoft Azure keeps your Azure workloads protected and easily recoverable at a predictable cost. It provides hourly replication to the secure Datto Cloud, daily backup verification, ransomware protection and optimal recovery time objective (RTO) and recovery point objective (RPO) performance.

Axcient x360Recover Direct-to-Cloud (D2C) for Microsoft Azure

D2C for Microsoft Azure virtualizes Azure backups using x360’s Axcient Chain-Free backup and Virtual Office Technology to deliver near instant RTO and up to a 15-minute RPO.

Datto vs. Axcient – SaaS Application Backup

Your company’s data stored in Microsoft 365 and Google Workspace is subject to accidental deletions, ransomware, expired licenses and other data-loss incidents. Microsoft and Google offer limited native recovery capabilities when this data is lost.

Dedicated SaaS backup solutions from Datto and Axcient provide enhanced protection for your emails, calendars, contacts and files. Here are the core differences:

Datto SaaS Protection

Datto SaaS Protection safeguards cloud productivity suites from Microsoft and Google, including the data stored in OneDrive, SharePoint, Teams, Gmail, Google Contacts and more. Datto offers automated daily backups up to 3 times a day with additional manual backups as needed.

Axcient x360 Cloud

x360Cloud supports cloud-to-cloud backup directly from Microsoft 365 and Google Workspace to the Axcient Cloud and offers unlimited data storage and retention.

Datto vs. Axcient – Data Center Operations

The Datto Cloud

The Datto Cloud is purpose-built for backup and recovery no matter where you operate. In the U.S., Datto maintains East and West coast data centers in Pennsylvania and Utah. Globally, Datto operates 9 data centers located in 7 countries on 4 continents. The Datto Cloud enables a predictable cost model and offers unmatched security, performance and availability.

When backups are replicated in the Datto Cloud, they are stored in two geographically diverse data centers. If a widespread power outage hit the U.S. East Coast, cloud backups would still be recoverable from a secondary location. The domestic data centers are SOC II certified and the international locations are ISO 27001 certified.

The company’s infrastructure is referred to as the Immutable Datto Cloud as stored data cannot be tampered with or modified, whether by hackers or cyberattack. Cloud backups are completely independent, making them immune from local network threats such as ransomware.

Many other backup solutions that rely on third-party clouds are vulnerable to outside threats, simply due to the nature of how they’re integrated. Datto’s immutable cloud ensures that off-site data has the highest level of protection possible.

The Axcient Cloud

Axcient operates 4 data centers located in 3 countries on 2 continents. Axcient data centers are SSAE 16 Type II Certified or SOC Certified and have 99.999% reliability, translating to less than 5 minutes average downtime per year. The company’s data centers undergo strict audits for compliance with federal standards, including the Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry (PCI) regulations.

Additional Considerations


SIRIS Value-added Services

Datto enhances its technology solutions by bundling value-added services with its SIRIS monthly service, including:

  • Free Disaster Recovery Cloud Hosting – No Additional Costs
  • Unlimited Cloud Data – No Additional Costs or Caps
  • Unlimited Agent Licensing – No Additional Costs
  • 24/7/365 U.S. Based Tech Support – No Additional Costs
  • Free Bi-Annual Disaster Recovery Test – No Additional Costs
  • Free Quarterly Cloud Seeding – No Additional Costs
  • Free Ransomware Detection – No Additional Costs
  • Free Cloud Deletion Defense – Exclusive to Datto
  • Free Academy Product Training – No Additional Costs
  • 5 Year Hardware Warranty – No Additional Cost
  • 3 Year Trade-Up Window – No Cost Depreciation

The Invenio IT Factor

With 15+ years of valuable experience, Invenio IT is an acknowledged industry leader in business continuity, data protection and IT security. At the forefront of all things “business continuity”, Invenio IT was an early adopter of Datto backup and recovery solutions. Our long-term strategic partnership with Datto as a Datto Blue Diamond Partner has allowed us to successfully deploy and manage backup and recovery solutions for clients throughout the United States, Canada, the Caribbean, Europe & Asia. Through this forward-looking approach, Invenio IT has earned recognition on several CRN leadership lists, including the Next Gen 250 (leaders in deploying emerging technologies to solve complex and emerging problems), the MSP 500 (top providers of managed services) and the Tech Elite 250 (solution providers with the highest level and most certifications from Amazon, Cisco, Dell, HPE and VMware).

Our Conclusion

Our examination of Datto vs. Axcient reveals that each company offers advanced BCDR solutions with strong data center operations to deliver reliable backup and disaster recovery support. When looking at the ability to provide long-term, future-proof capabilities, Datto’s track record of company and channel partner growth, integrated solutions that bring together local hardware, software and the cloud in a single stack, flexible delivery models and value-added services provide an edge over the competition. The net result is more resilient backups and faster data recovery. When you combine Datto’s capabilities with Invenio IT’s skill set in developing customized solutions to address specific customer requirements and delivering responsive customer support, the result is a differentiated marketplace advantage.

Frequently Asked Questions

1. What is the difference between Datto and Axcient?

The biggest difference between Datto and Axcient is that Datto offers fully unified solutions for backup, cloud and recovery, whereas Axcient’s products sometimes involve more complex deployments with third-party clouds and hardware. This typically makes Datto quicker and easier to deploy.

2. What is the cost of Datto vs. Axcient?

The cost of Datto and Axcient depends on several factors, including which solutions are deployed and how much data will be protected. Both BCDR providers offer a flat-fee pricing structure that can be customized for the specific needs of the organization.

3. Do Datto and Axcient back up endpoints?

Yes, both Datto and Axcient have options for backing up data on local endpoints. This is typically done by installing software agents on those devices. With Datto, this protection can be delivered through the on-site backup appliance (SIRIS or ALTO) or with its direct-to-cloud endpoint protection solution.

Request More Information

For a deeper comparison of Axcient vs. Datto, contact our experts at Invenio IT. We can break down the specific advantages of each backup system to help you identify a solution tailored to your requirements. Request a free demo or contact our disaster recovery teams at (646) 395-1170 or success@invenioIT.com.

 

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