5 Things You Need For Intelligent Business Continuity

by | Sep 28, 2015 | Business Continuity

What is Intelligent Business Continuity?

With the amount of data that businesses collect and use increasing by the minute, avoiding downtime has become critical. The consequences of a disaster on an unprotected or under-protected company can mean unwanted expense, lost revenue as well as a loss of business. That said, it is important to understand the importance of Intelligent Business Continuity vs. a traditional backup solution.

For various reasons, traditional backups often fail to be recoverable when they are needed. However, even if you can preserve the data, it is important to recover systems quickly to avoid downtime. In the event of an emergency, do you know how long it would take to restore your business’ data? Often the recovery can take days or even weeks. How would your business operate in the meantime? How would your clients be impacted?

So now that we have established some fundamental concerns with backup solutions, what exactly is Intelligent Business Continuity?  Succinctly put, it is a collection of critical services that help companies avoid data loss and recover quickly in the event of a disaster. While many solutions may make such claims, it is important to remember that not all Business Continuity technology is equal. With that said, here are five important things to look for when considering your options for an Intelligent Business Continuity Solution:

1) Automated Assurance

Automated Assurance is the pre-disaster action that gives the user peace of mind and keeps a watchful eye on changes in the data and infrastructure.

Most companies test their disaster recovery once a year; this is costly, time consuming, and can lead to severe data loss in the event of a failed restore. Optimally, businesses should have their backups tested daily to avoid any data loss. Finding out your business’ critical data of the last six months, six weeks, or even six days is lost due to a failed backup could cause you time and money.

Questions to ask yourself: How often do you test your backups? How long does this process take? Is it automated or manual?

2) Continuous Protection

Continuous Protection is storing data in a simple, non-dependent backup chain to allow recoveries from all data points, and keep points for as long as desired. The good news is that you no longer need to worry about “dropping a new full backup.” This procedure required wiping all of the previous data and potentially reseeding the cloud. Not only is it time consuming, it is also dangerous. If a single data point in a traditional backup chain is corrupt the entire chain will need to be deleted. Datto’s Inverse Chain Technology delivers continuous protection. Secured data with no waiting.

Questions to ask yourself: Are you protected from a corrupt or non-working backup point? Would you be informed if corruption occurred?

 3) Securely Stored

Securely Stored means where the data comes to rest is in a safe offsite location. Once data leaves the customer site it needs to be protected properly with the correct certifications and policy. Did you know 93% of companies that lost their data center for 10 days or more due to a disaster filed for bankruptcy within one year of the disaster? (National Archives & Records Administration, Washington DC)

Questions to ask yourself: Is your data in a safe, secure data center that has the ability to restore quickly after a disaster? How many data centers are there and where are they located?

4) Superior Support

Disasters aren’t courteous. They do not tend to happen at convenient times. In fact, they often seem to take place at the most inopportune times. That is why you need a Business Continuity provider that offers superior support. You should not accept anything less than US-based, 24/7 help, 365 days of the year. However, it is important to note that it is not just about accessibility, it is about making sure the support staff is knowledgeable.

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Questions to ask yourself: Where is my technical support located? Are they willing and able to assist me in the event of an emergency over the weekend, on holidays? How well is the support staff trained? 

5) Instant Recovery

Instant Recovery is the final and most important component of an intelligent business continuity solution. No matter the disaster, small to large, your clients need to be up and running as soon as possible. Time is money. People often underestimate the cost of downtime on a business. If you don’t know how much an hour of downtime would cost your organization, you should find out now.

Questions to ask yourself: How long would it take your business to recover lost data? The organization’s infrastructure? How much would downtime cost your business?

Picking the right technology partner is just as important as the technology itself.

While making sure you select a solution that offers the above is a huge step toward Intelligent Business Continuity, you also need to find the right technology partner. Your business’ data is its most important asset and you should work with a Business Continuity expert, who is dedicated to keeping it safe, secure and available.

For example, we conduct intensive DR tests with our Clients on a quarterly basis to ensure they are ready for any type of real-world emergency: natural disasters as well as human error, technical failures and rogue employees. Some of the solutions today can recover data and spin up entire infrastructures in a matter of seconds so it is important that when faced with a DR incident, you and your staff knows exactly what to do in order to take advantage of the technology you have in place and mitigate any costly affects of downtime.

It is a scary fact that most businesses that suffer from a major disaster will fail. Whether the impact is immediate or it takes a year, the damage of lost revenue and client trust is not often recouped. While customers, venders and other stakeholders in your company may claim to “understand” when systems go down, they are still developing a perception that you are ill-prepared for their business.

Learn from (the mistakes of) others. Learn more about Intelligent Business Continuity today.

Tracy Rock is the Director of Marketing at Invenio IT. Tracy is responsible for all media-related initiatives as well as external communications—including, branding, public relations, promotions, advertising and social media. She is one busy lady and we are lucky to have her!