The truth about cloud integration of critical services

by | Mar 12, 2014 | Business Continuity, Cloud & Hosting

Cloud integration of critical services and how your hosting company should avoid using jargon

You just got off the phone with your current hosting company and wondered, again, just what it was they were talking about. It was something about how fortunate you should feel that they use ‘synchronous replication’  as the backbone of their data storage offering. You just wanted a simple question answered about their secure backup service.

“Peace of mind,” they told you, talking over you,“and no worries about latency, or problems with data replication if a server goes down.”

But then you’re always left wondering what it is you’re really buying, and are you comfortable with their constant computer-eze talk; this, as you are making plans to building out your network with a secure backup strategy in place.

What you need at this stage is a company can lay it out for you clearly, and guide you through the transitions you foresee ahead, including cloud integration of critical services and SaaS.

For one, you do know enough about the importance of using a hosting service to anchor your secure backup requirements. In the past, you were stung with data losses because you attempted what the industry calls private replication: tapes, thumbdrives and a few disk devices you threw in for good measure.

After the loss of key files, and files of your customers, you jumped into your present hosting service like a wounded bird looking for repair and nurturing, glad of their proven secure backup services.

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Ha. Now, you’re seeing the light of day, and loving the straight-talking IT techs who are guiding you through your planned build out. In fact, the first thing they advised you on was the need for incremental backups, something you understood.

Checklist for choosing your hosting service should include…

Security: Does your hosting service have that gold standard: SAS 70? This certifies that they have all the right controls—and protocols—on board when it comes to measures to protect customer data. More importantly, the certification speaks to the stability of the hosting company’s business itself.

HIPPA compliant? This is critical for your hosting service, particularly if you are in the healthcare industry, a dentist or medical center.

Backup reporting: Will you be receiving reports on when you missed a scheduled backup, ‘backup failed…canceled,’ for example?

Contact us to learn more about our hosting & cloud integration service, and remarkable IT staff who don’t spew jargon, or talk over a customer’s question.

Dale Shulmistra is a Business Continuity Specialist at Invenio IT, responsible for shaping the company’s technology initiatives -- selecting, designing, implementing & supporting business continuity solutions to bolster client operational efficiencies and eliminate downtime.