Backup Best Practice Lessons – Forethought and Retrospect

by | Feb 25, 2013 | Business Continuity

Did you learn backup best practice lessons the hard way?

You know how you think you are doing things right, and suddenly something occurs that gives you an opportunity to see clearer from that place called ‘retrospect’?

It happened recently to a business owner who told us his story and what he learned. His company was smart. They were doing backups. They knew backups were a necessity. They felt secure. Until one week when the controller was on vacation and they had a data corruption event. Shouldn’t be a problem since they had established backups, right?

The issue: they were doing backups of only the last five business days. They were not performing any month-end, year-end or archived backups. Yep – the right term for this would be inadequate backups. That’s when they began to talk about backup best practices and the Essential Guide to Backup and Recovery For Small Business.

Lessons were learned the hard way for this company. They could retrieve only five days – not 30 or 60. And those last five days… well while that system had worked flawlessly, by the time the controller returned, they found those tapes were perfect copies of damaged data. For this company, that meant they had to hire temps for weeks to get caught up and that catching up included rekeying data into the system, for there was nowhere else to go to retrieve it.

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Luckily, they did have the forethought to obtain data loss insurance. With its $5,000 deductible, they incurred over $50,000 in expenses to rekey manually data.

The retrospective lesson: backup best practices means preventing inadequate backups. In addition to this lesson, we’d like to add: test your restores! Make sure what you backup is actually written onto the disk and can be restored.

We’d be glad to share more backup best practices with you. Contact us to learn more.

Dale Shulmistra is a Business Continuity Specialist at Invenio IT, responsible for shaping the company’s technology initiatives -- selecting, designing, implementing & supporting business continuity solutions to bolster client operational efficiencies and eliminate downtime.