5 Important Questions You Need to Ask Every BDR Vendor

by | Nov 23, 2011 | Business Continuity

In today’s world, being down for hours is simply unacceptable. Here are 5 Questions You Should Ask Every BDR Vendor

1. Can you provide my client with instant local virtualization of any backup?

Downtime costs you and your clients money. In today’s world, being down for hours is simply unacceptable. Current BDR technologies should allow you to have servers booting instantly so that client services can be restored in a matter of minutes.

2. Do you virtualize off-site?

In the event of a catastrophe, it’s imperative to offer your clients the peace of mind that their critical business infrastructure can be brought online quickly in the cloud. This means that email, web and other critical client applications can be restored, even in the event of a local or regional disaster.

3. How many data centers do you have?

It is important to ensure that data stored off-site is also stored in geographically diverse locations. Should a regional disaster occur, it’s important that the off-site data remains unaffected.

4. Do you provide off-site archiving?

When choosing a vendor, it is important look for one that provides off-site archiving. This is important for two reasons. First, it ensures that even if data is removed locally there is still a secure copy off-site that can be restored. Second, it saves money because your local device capacity does not have to cover your entire backup repository. You can use a smaller device to store recent snapshots and periodic backups locally, while the bulk of your repository can be stored off-site.

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5. Equipment Upgrades / Flexible Contracts?

Constant change is a fact of life in IT. When it comes to BDR, it’s important that you choose a vendor who has flexible contracts and upgrade policies. Client storage requirements can change rapidly, so ultimately, you need flexibility. Also, in the unfortunate event that a client is lost, it’s important you are not on the hook for their BDR contract.

If you don’t like the answers given by the vendor, it is time to consider somebody else.

Dale Shulmistra is a Business Continuity Specialist at Invenio IT, responsible for shaping the company’s technology initiatives -- selecting, designing, implementing & supporting business continuity solutions to bolster client operational efficiencies and eliminate downtime.