3 Unknown Facts Re: Business Continuity and Disaster Recovery
There are things about business continuity and disaster recovery you don’t know
Business Continuity and Disaster Recovery — it seems like a very simple concept, although we realize that the solutions themselves are complex. Failing to understand just what it is before “disaster strikes” is the main reason so many businesses faced with an event didn’t prepare, can’t react and ultimately don’t ever recover. They thought they got it. They thought they had planned and implemented the right strategy. But they were wrong, and the consequences are dire.
You are in charge of IT and your company is looking to you for answers. They expect you to know what technology solutions they need to thrive as a business. What do they need to ultimately increase and not decrease the digits on that bottom line? So what do you need to know about business continuity? Here are three things that you may not know.
Disaster may be a too “strong” a word
Disasters come in all shapes and sizes. Your company may never fall victim to a flood, fire, hurricane, civil unrest or war. If this means that you start thinking that you developed a plan for nothing, then you’ve just missed the point entirely.
Disaster is much more likely to take the shape of:
- an unexpected “hiccup” during a software upgrade
- one of the servers shutting down
- a user accidentally deleting a major account
or even something as harmless as:
- a temporary power outage during a storm
When we are so focused on what to do if calamity strikes, we can fail to have a plan for responding to the seemingly minor events that prevent continuation of business operations. Every business continuity and disaster recovery solution should identify, evaluate and plan for everyday risks that may cause an inability to conduct business as usual. Over time, these events can cost much more than that big disaster you thought you were planning for.
Do you understand the real cost of downtime in business today?
It’s too common for business continuity and disaster recovery solutions to be put in place without even evaluating why they are there in the first place. A extensive study conducted by Emerson in conjunction with the Ponemon Institute found that an unplanned data center outage in 2016 costs a business, on average, nearly $9000 a minute. And this amount is increasing all the time. This is the loss of sales, customer trust, perhaps regulatory penalties all resulting from an event. How far would a 10 minute, 30 minute, 2 hour outage cut into profits? This has to be considered when evaluating the effectiveness of a plan. And must be presented when you are asked to participate in budget meetings.
Business continuity and disaster recovery have nothing to do with technology
It’s about business. Period. Technology is the set of tools we use to keep the business running. You manage those tools. Solutions must address what the business really needs to meet customer demand, regulatory standards, profit goals, stockholder expectations. You know technology. And need to develop a solid understanding of what this business needs. This often requires speaking to several people and asking probing questions to find out what’s important and most important.
To understand business continuity and disaster recovery, we must understand business. Our solutions must conform to it; and not it to our solutions. This requires innovating, adapting and understanding what makes your business successful—its ability to continue with business as usual regardless of what disasters strike.
Contact us today to learn more about business continuity and disaster recovery as well as how to best prepare your business for “disaster”.